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Terms and Conditions

Last updated: September 29, 2020

Please read these terms and conditions carefully before using Our Service.


Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Philippines
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Netplates Corporation, Unit 103 Kalayaan Center Building, No. 65-67 V. Luna Road Corner Kalayaan Avenue, Quezon City.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website.
  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Netplates Corporation, accessible from shop.netplates.ph
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.


Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.


Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.


Policies for delivery in-house and third-party delivery

Netplates has in-house delivery riders, but we may occasionally hire third-party delivery service providers such as but not limited to Mr. Speedy, Lalamove, and Grab delivery. In such case, the terms and conditions of these third-party delivery service providers will apply.

Delivery Area

Netplates only delivers within Metro Manila.

Delivery Time

Netplates shall deliver your order to the delivery address provided by You. You may choose for your order to be delivered as soon as possible or scheduled for a specific time. An estimated delivery time will be provided to you by our customer support, but delivery time shall vary depending on factors that are not controlled by us (e.g. distance, weather conditions, traffic conditions, etc.). You acknowledge that the delivery time we provide is only an estimate and orders may arrive earlier or later.

Unsuccessful or Failed Deliveries 

In cases where we attempt to deliver an order but we are unable to do so due to the reasons caused by you, including but not limited to:

(i) no one was available to receive the order; or 

(ii) customer was uncontactable despite several reasonable attempts to reach the customer via the contact number provided

your order/s would be returned back to Netplates and you might not be eligible for a refund.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.


Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.


Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: [email protected]
  • By phone number: (02) 8920 2710 / (02) 8920 2554 / (0917) 700 4969



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